Getting in Contact With Us

Purchase Online

We're here to help! If you experience any problems with your online purchase from PRCdirect, please feel free to contact us and we will be more than happy to resolve any issues that you may have.

Internet Sales Enquiries

For product/stock information or queries relating to an existing order. (PLEASE DO NOT CALL FOR CUSTOMER SERVICE).

Call Us On:	020 8911 0311 (National Rate)
Email Us:	salesilford@prcdirect.co.uk
Cancellations & Refunds:	020 8911 0311 (National Rate) or Email us on orders@prcdirect.co.uk
Opening Times:	Monday to Saturday - 9:00am till 6:00pm  Open Bank Holidays - 10:00am till 5:00pm  Sunday - 10.30am till 5.00pm

B2B Enquiries

As part of an established company supplying a wide range of audio-visual equipment for over 30 years, we aim to offer unparalleled service at the most competitive prices in the industry. Products are provided on a supply only basis.

We offer a bulk purchase service for businesses and organisations and currently supply organisations such as TV Broadcasters, Insurance Companies, Schools, Local Education Authorities as well as Building Consortiums and many other corporate organisations and businesses.

Subject to the status we can arrange account facilities were requested.

Call Us On:	020 8911 0311 (National Rate)
E-mail Us:	george.digwa@prcdirect.co.uk
Opening Times:	Monday to Saturday - 9:00am till 6:00pm   Sunday - Closed   Bank Holidays- Closed

Customer Service Enquiries

At PRC we appreciate the importance of good Customer Service and want you to feel confident when you buy from us.

All products supplied are covered by the terms and conditions of the manufacturer's guarantee for a minimum of 12 months (unless otherwise specified) from the date of purchase. In the unlikely event that you need to report a faulty or damaged product please contact our Customer Services Department.

For all Enquiries relating to Customer Service, Faulty Goods and Repairs. (PLEASE DO NOT CALL FOR SALES ENQUIRES)

Call Us On:	020 8911 0350 (National Rate)
Fax Us On:	020 8911 0351
Email Us:	service@prcdirect.co.uk
Address:	78-80 Cranbrook Road  Ilford  Essex  IG1 4NH
Opening Times:	Monday to Thursday - 10:00am till 5pm   Friday, Sunday & All Bank Holidays - Closed

Marketing Enquiries

For all Enquiries relating to Marketing opportunities please contact our Head Office. (Please do not call for sales enquiries)

Call Us On:	020 8911 0300 (National Rate)
Fax Us On:	020 8911 0301
E-mail Us:	george.digwa@prcdirect.co.uk
Address:	78-80 Cranbrook Road  Ilford  Essex  IG1 4NH
Opening Times:	Monday to Friday - 10:30am till 5:00pm  Friday, Sunday & all Bank Holidays - Closed